Unexpected expense? Check these alternatives first

Before adding a loan repayment, check whether the bill can be managed another way. An option without fees can still involve repayments or eligibility conditions: it is not necessarily free extra money.

This is general information, not an assessment of your circumstances.

1. Ask the provider about a payment arrangement

For an electricity, gas, water or phone bill, contact the provider early about extensions, instalments, concessions or hardship assistance. Ask what charges apply and what you must do to keep an arrangement in place. The available rights and options differ between services and jurisdictions; do not assume any requested plan is automatically available.

For a repair, medical or vet bill, ask for an itemised estimate and whether the supplier offers a payment plan. Check all fees before comparing it with a loan.

2. Check an eligible No Interest Loan

Moneysmart’s No Interest Loan guide explains loans generally up to $2,000 for essential goods and services, including appliances, car repairs and medical or dental costs. It also describes up to $3,000 for bond on a new rental property or recovery from a natural disaster.

These loans have no interest or fees. They are not cash loans: the supplier invoice is paid directly. Eligibility and ability to repay apply. Standard essential-goods NILs are not for general bills, rent or debts. Good Shepherd’s Good Money information also lists eligible vet expenses and explains how to find a provider.

3. If you receive an eligible payment, check an advance

Services Australia advance payments may let eligible recipients receive part of a payment early. You repay the advance from later payments, leaving less available in those later periods. The available amount and conditions depend on the payment and your circumstances: check the official guidance rather than relying on one universal amount.

4. Get help when the budget does not balance

The National Debt Helpline on 1800 007 007 provides access to free financial counselling. A counsellor can help you understand debts, bill priorities and assistance. If you need help with food, housing or other essentials, Moneysmart’s urgent money help is another starting point.

If you are still considering a small loan

Check the complete cost and what will remain for rent, food, transport and other commitments after each repayment. A one-off expense is different from an ongoing shortfall. An advertised amount or term does not mean you qualify or that borrowing is suitable.

CashLift is preparing to launch and is not providing credit or accepting applications. Its planned product pays $200–$2,000 to the customer, subject to assessment and the final offer. The establishment fee is 20% of the amount received and monthly fees are 4% for each month or part month. Read costs and a dated example, eligibility and the warning about borrowing.

For a particular expense, see car repairs, vet bills, utility bills or whitegoods. See our editorial policy for attribution and corrections.