Privacy Policy

1. Introduction

CashLift ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. CashLift is regulated by ASIC.

2. Information We Collect

We may collect the following types of personal information:

• Personal details: name, date of birth, address, email address, phone number.
• Financial information: bank statements (up to 180 days of transaction history), income and expense details, employer information.
• Identity documents: driver's licence, passport, or other government-issued identification.
• Device and usage information: IP address, browser type, operating system, pages visited, and interaction data.

3. How We Use Your Information

We use your personal information to:

• Assess your pay advance application and creditworthiness.
• Verify your identity and prevent fraud.
• Process payments, disbursements, and repayment collections.
• Communicate with you about your application, account, and our services.
• Comply with legal and regulatory obligations.
• Improve our products, services, and customer experience.

4. Disclosure of Information

We may share your personal information with the following third parties:

• Regulatory bodies: as required for regulatory compliance and reporting purposes.
• Identity verification providers: to confirm your identity and meet AML/CTF obligations.
• Bank statement providers: to retrieve and analyse your financial data for assessment purposes.
• Payment processors: to process fund transfers and repayment collections.
• Legal and regulatory bodies: where required by law or to comply with regulatory obligations.

We will never sell your personal information to third parties.

5. Data Security

We take the security of your personal information seriously. We use bank-grade encryption for all data in transit and at rest. Access to personal information is restricted to authorised personnel only. All data is stored securely in Australia. We regularly review our security practices and update them as needed.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct any inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to legal and regulatory retention requirements.

To exercise these rights, contact us at support@cashlift.com.au.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

8. Complaints

If you believe we have breached the Australian Privacy Principles or have a complaint about how we handle your personal information, please contact us at support@cashlift.com.au. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@cashlift.com.au